Project Shield for Agency
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In beta — built and refined together with early agency partners

Your staffing inbox, triaged automatically.

Project Shield for Agency reads every inbound email to your shared inbox, classifies it, scores its priority, and drafts a reply — so client requirements and payment questions never get buried under hotlists and check-ins.

Talk to us See how it works
9
categories classified automatically
0–100
priority score per ticket
< 5 min
from inbox to prioritized queue
100%
drafts reviewed before sending

See it in action

From inbox chaos to a prioritized queue

Same messages, automatically sorted and prioritized. Reads your existing shared mailbox — nothing to migrate, nothing new to check.

Before — shared inbox
A messy shared inbox with unread counts climbing and an urgent request buried on page 2

Unsorted, unread counts climbing, the urgent request buried on page 2.

After — Project Shield
Project Shield's prioritized ticket queue with every message categorized and scored

Every message is a ticket — categorized, priority-scored, with a drafted reply ready.

~70% less
estimated time spent manually scanning a shared inbox for the messages that actually need attention today
Estimated, based on typical manual triage of a 50–100 email/day shared inbox versus Project Shield's < 5 minute automated sort — not measured from customer usage data.

Why teams use it

Built for the volume and mix of a staffing inbox

A shared inbox mixes urgent client requirements, rate negotiations, complaints, hotlists, and registrations — all with equal visual weight. Project Shield sorts that out before your team ever opens the inbox.

Automatic classification

Every message is sorted into categories like client requirement match, payment & rate confirmation, complaint, renewal intent, hotlist, and new registration — no manual tagging.

Priority scoring, not just sorting

A 0–100 score combines category urgency, keyword signals in the message body, known-sender history, and how long a ticket has been waiting — so the queue is ranked, not just filtered.

AI-drafted replies, human-sent

Every ticket comes with a suggested reply, ready to edit or send as-is. Nothing goes out automatically — your team reviews and sends every message.

Isolated per company

If your agency runs multiple brands or entities, each one's inbox, consultant roster, and tickets stay completely separate — nothing crosses a company boundary.

How it works

Set up once, then work a single queue

No migration and no new inbox to check — Project Shield reads the shared inbox your team already uses.

1

Connect your shared inbox

We connect over IMAP to the inbox you already use — nothing to migrate.

2

Every email gets classified

New messages are read, categorized, and scored within minutes of arriving.

3

Work one prioritized queue

Your team sees a single ranked list instead of a shared inbox free-for-all.

4

Reply with confidence

Use the AI draft, edit it, or write your own — you always stay in control.

Also included

Talent Master — your consultant roster, live today

The exact screen your team uses — free-text search, status & do-not-place filters, inline editing, and one-click CSV import, all on one page.

Talent master screen: search bar, status filters, and the consultant table

Search, filter, edit, and import — no separate ERP needed.

Built for sensitive data

Candidate and client data, handled carefully

Project Shield connects to your shared inbox, so we take seriously what that access means. Here's the direct, specific answer — not a marketing page.

2FA

Two-factor authentication

An optional second login step, available on every account — closes the most common account-takeover path.

ENCRYPTED

Encrypted at rest

Ticket content, audit logs, and inbox credentials are encrypted in the database — not just in transit.

LOGGED

Customer-visible access log

If support ever signs in to help with an issue, it's logged — and you can review that log yourself, anytime.

DOCUMENTED

Security page & DPA template

A public page explains our practices in full, and a Data Processing Agreement template is available on request.

See full security details →

Pricing

Plans that scale with your bench

Every plan includes automatic classification, priority scoring, and AI-drafted replies. Pricing is based on how many team members need a login.

Starter · most agencies start here

For a single team

$499/month
Up to 50 team members
  • Shared inbox triage & scoring
  • AI-drafted replies
  • 1 connected inbox
Get started
Growth

For a growing agency

$1,299/month
Up to 200 team members
  • Everything in Starter
  • Higher email volume & team size
  • Priority support
Get started
Scale

For multi-branch agencies

$2,999/month
Up to 500 team members
  • Everything in Growth
  • Highest email volume & team size
  • Dedicated onboarding
Get started

New accounts are set up by our team after a short call, so every agency starts with its inbox connected correctly. Already a customer? Sign in.

Who's behind this

YM

Built by Yumiko Morinaga

Yumiko started Project Shield after seeing how easily important emails from clients and consultants get buried in a messy shared inbox — and wanted to use AI to bring order to that chaos and turn it into business growth. Project Shield is built and maintained directly by its founder — not a faceless team.

Connect on LinkedIn →

Stop losing requirements in a shared inbox.

Tell us about your team and we'll walk you through a live demo with your own sample emails.

Talk to us